bhai88 Privacy Policy

1. Introduction

This Privacy Policy (the "Policy") describes how bhai88 ("we", "us", or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you" or "the Player") who register for and use the bhai88 platform at bhai88.xyz, including all associated games, betting services, promotions, and payment facilities.

bhai88 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We collect only the data necessary to operate a safe, fair, and legally compliant gaming and betting platform for players in Bangladesh.

By creating a bhai88 account or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not register or continue to use the bhai88 platform.

bhai88 reserves the right to update or revise this Privacy Policy at any time. When material changes are made, the "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this Policy periodically to remain informed of how your data is being handled.

Our Data Practices at a Glance

The following cards summarise the key aspects of how bhai88 handles your personal information. Full details follow in the sections below.

2. Data We Collect

bhai88 collects personal data in two primary ways: data you provide directly to us, and data collected automatically through your use of the platform. The categories of data we collect are set out below.

Data you provide directly:

Data collected automatically:

• Log data: IP address, timestamps, pages visited, actions taken within the bhai88 platform.
• Device data: Device model, operating system version, browser type and version, screen resolution.
• Geolocation data: Approximate location derived from your IP address to confirm Bangladesh residency and comply with geo-restriction requirements.
• Usage data: Session duration, game rounds played, bet amounts, win/loss records, bonus activity.
• Cookie data: Session tokens, authentication cookies, and analytics identifiers placed on your device when you access bhai88.

Data from third parties:

In certain circumstances, bhai88 may receive personal data about you from third parties. This includes identity verification data from KYC (Know Your Customer) service providers, fraud screening data from payment processors such as bKash and Nagad, and publicly available information used to validate the accuracy of data you have provided to us.

3. How We Use Your Data

bhai88 uses the personal data we collect for specific, lawful purposes only. We do not use your data for any purpose that is incompatible with the purposes for which it was originally collected. The primary purposes for which bhai88 processes your personal data are as follows:

• Account management: To create, maintain, and administer your bhai88 player account, including processing registration details and storing your login credentials securely.
• Identity and age verification: To confirm that you are at least 21 years of age and are legally permitted to access the bhai88 platform as a resident of Bangladesh.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer in Bangladeshi Taka (BDT), and to maintain accurate transaction records.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, and other prohibited conduct on the bhai88 platform.
• Regulatory compliance: To meet applicable legal obligations, respond to lawful requests from authorities, and maintain records as required by applicable law.
• Responsible gaming: To monitor player behaviour for indicators of problem gambling, apply self-exclusion or deposit limit restrictions where requested, and refer players to appropriate support resources.
• Customer support: To respond to your enquiries, complaints, and disputes promptly and to maintain a record of support interactions for quality and audit purposes.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the performance, stability, and features of the bhai88 platform.
• Marketing communications: To send you promotional offers, bonus notifications, and seasonal campaign messages (such as Eid, BPL, or IPL promotions) where you have opted in to receive such communications. You may unsubscribe at any time by contacting [email protected].

4. Data Sharing and Third Parties

bhai88 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing or commercial purposes. We share your data only in the circumstances described below, and only to the extent necessary for the stated purpose.

• Payment partners: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and other payment processors receive the minimum transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC providers may receive your identity documents and personal details to conduct age and identity verification checks on our behalf. These providers are contractually bound to handle your data securely and use it only for the stated verification purpose.
• Game technology providers: Software studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming may receive anonymised session and game-activity data to ensure game integrity and facilitate technical support. These providers do not receive your identity or financial data directly.
• Legal and regulatory authorities: bhai88 may disclose your personal data to law enforcement agencies, courts, or regulatory bodies where required by applicable law, a valid legal order, or to protect the rights and safety of bhai88, its staff, or other players.
• Fraud prevention networks: In cases of suspected fraud or money laundering, bhai88 may share relevant account and transaction data with specialist fraud prevention services.

5. Data Retention

bhai88 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal obligations, and to resolve disputes or enforce agreements. The following retention periods apply:

• Active account data: Retained for the lifetime of your account and for a minimum of 5 years following account closure, to meet anti-money laundering and regulatory record-keeping requirements.
• Transaction records: Deposit, withdrawal, and betting records are retained for a minimum of 5 years from the date of each transaction.
• Identity verification documents: Copies of NID, passport, or other submitted documents are retained for a minimum of 5 years from the date of submission or account closure, whichever is later.
• Support interaction records: Emails, chat transcripts, and complaint records are retained for a minimum of 24 months from the date of each interaction.
• Marketing data: Where you have opted in to receive marketing communications, your contact details and marketing preferences are retained until you withdraw consent or request deletion, subject to applicable legal retention obligations.

On expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual.

6. Your Data Rights

As a bhai88 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team. We will respond to all verified requests within a reasonable timeframe and in any event within 30 days of receipt.

• Right of access: You may request a copy of the personal data bhai88 holds about you, including the purposes for which it is processed and the categories of data held.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records.
• Right to restrict processing: In certain circumstances, you may request that we limit the ways in which we process your personal data while a dispute or correction request is pending.
• Right to object to marketing: You may withdraw consent to receive promotional communications from bhai88 at any time by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to data portability: Where processing is carried out on the basis of your consent or a contractual relationship, you may request that we provide your data in a structured, commonly used format.

7. Cookies and Tracking Technologies

bhai88 uses cookies — small text files placed on your device — and similar tracking technologies to deliver a functional, personalised, and secure platform experience. The cookies we use fall into the following categories:

• Strictly necessary cookies: These are essential for the bhai88 platform to function. They manage your login session, maintain your authentication state, and prevent cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: These cookies collect anonymised data about how players use the bhai88 platform, including which pages are visited most frequently and how long sessions last. This data is used to improve the platform experience and is not used to identify individual players.
• Functional cookies: These cookies remember your preferences, such as your preferred language and display settings, so that you do not need to reconfigure them on each visit.
• Security cookies: Used by our fraud detection systems to identify unusual patterns of activity and flag potentially compromised sessions for review.

You can manage or delete cookies through your browser settings at any time. Please be aware that disabling certain cookies — particularly strictly necessary and security cookies — may impair your ability to use the bhai88 platform or may prevent login functionality from operating correctly.

8. Data Security

bhai88 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and bhai88's servers.
• Encryption of sensitive data at rest, including stored payment references and identity documents.
• Role-based access controls limiting access to personal data to authorised staff with a legitimate operational need.
• Automated fraud detection systems monitoring account and transaction activity in real time.
• Regular internal security reviews and vulnerability assessments of the bhai88 platform infrastructure.
• Two-factor authentication options available to players who wish to add an additional layer of protection to their accounts.

While bhai88 takes all reasonable steps to protect your personal data, no system can guarantee absolute security. In the event of a data security incident that is likely to affect your rights or interests, bhai88 will notify affected players promptly and take all necessary steps to mitigate the impact of the breach.

9. Contact and Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which bhai88 handles your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

This Privacy Policy was last reviewed and updated on 1 January 2026. Future updates will be published on this page with a revised effective date. Continued use of the bhai88 platform following the publication of any updated Privacy Policy constitutes acceptance of the revised terms.